Support Available for Borrowers Affected by Texas Severe Storms and Flooding 

The Texas Higher Education Coordinating Board is committed to supporting our borrowers impacted by the recent severe storms and flooding across Texas. If you are experiencing financial hardship as a result of these events, assistance may be available. You may qualify for a reduced payment plan or a temporary postponement of payments. 

How to Reach Us 

By Phone: 800-242-3062, Monday through Friday, 8 a.m. – 5 p.m. CDT 

Online Inquiry: When requesting assistance, submit an online inquiry through Contact Us (select “Student Loan Question” for the subject under Contact Reason) include “Texas Severe Storms and Flooding” in the body of your message. 

Our thoughts are with all those affected during this challenging time.