Customer Service Representatives Unavailable: Beginning at 5:00 p.m. CST, April 6, 2017, Customer Service Representatives will be unavailable due to system maintenance. This service will resume at 8:00 a.m. CST, April 10, 2017. During this outage, customers will be able to make payments and access loan information through our automated phone system and online.
For more information about the status of a new loan application, accounts in repayment, or deferments, please email us.
Monday through Friday
8:00 a.m. to 5:00 p.m. (Central Standard Time)
Hinson-Hazlewood College Student Loan Program
P.O. Box 12788
Austin, TX 78711-2788
Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, TX 78752-1743