Contact Us

 

For more information about the status of a new loan application, accounts in repayment, or deferments, please email us (select "Student Loan Question" option under Contact Reason).

Business Hours

Monday through Friday
8 a.m. to 5 p.m. Central Standard Time (CST)

Customer Service Center

Fax Numbers

Mailing Address

Texas Higher Education Coordinating Board 
PO Box 12788
Austin, TX 78711-2788

Physical Address

Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, TX 78752-1743