Contact Us
Tax information regarding loan interest paid (Form 1098-E) and any loan debt forgiveness (Form 1099-C) was mailed on Jan. 28, 2019.
For more information about the status of a new loan application, accounts in repayment, or deferments, please email us.
Business Hours
Monday through Friday
8 a.m. to 5 p.m. Central Standard Time (CST)
Customer Service Center
- Toll Free: 800-242-3062
- Telecommunications Device for the Deaf (TDD): 711
Fax Numbers
- Recommended: 512-427-6423
Mailing Address
Texas Higher Education Coordinating Board
PO Box 12788
Austin, TX 78711-2788
Physical Address
Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, TX 78752-1743
