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• For more information about the status of a new loan application, accounts in repayment, or deferments, please email us.

Business Hours
      Monday through Friday
      8:00 a.m. to 5:00 p.m. (Central Standard Time)

Customer Service Center
      Toll Free: (800) 242-3062
      Austin Metro: (512) 427-6340
      TDD: 711

Fax Numbers
      Recommended: (512) 427-6423
      Alternative: (512) 427-6570

Mailing Address
      Hinson-Hazlewood College Student Loan Program
      P.O. Box 12788
      Austin, TX 78711-2788

Physical Address
      Texas Higher Education Coordinating Board
      1200 East Anderson Lane
      Austin, TX 78752-1743