Contact Us

Effective April 10, 2017, all borrowers will be requied to create a new online account in order to apply for a loan or to view their online loan account information. Cosigners may now create their personal online loan account. 

Email

For more information about the status of a new loan application, accounts in repayment, or deferments, please email us.

Business Hours

Monday through Friday
8:00 a.m. to 5:00 p.m. (Central Standard Time)

Customer Service Center

Fax Numbers

Mailing Address

Hinson-Hazlewood College Student Loan Program
P.O. Box 12788
Austin, TX 78711-2788

Physical Address

Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, TX 78752-1743