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Frequently Asked Questions
  1. B-On-Time confirmation deadline
  2. Forgiveness Eligibility Criteria
  3. Student Eligibility Appeals
  4. PPA Program Eligibility
  5. 5 Year Engineering Degree Exemption
  6. Credit Hours vs. Years Taken
  7. "Cumulative GPA Upon Graduation" Definition
  8. "Borrower Initial Enrollment Date"
  9. "Credit Hours Attempted"
  10. Other 5 Year+ Programs?
  11. Disability and Hardship Provisions
  12. Credit Hours after Graduation

1 What is the deadline for completing “B-On-Time loan forgiveness eligibility confirmation form”? If there is a deadline, is the deadline for the student or for the institution?

2 In section 2, “Forgiveness Eligibility Criteria”, what does within 4 calendar years, mean? Example: If a student began in summer 2007, when would the 4 calendar year end, please state semester and year?

3 If a student disagrees with the determination made by the designated agent for eligibility criteria for forgiveness of the loan, who should the student appeal to?

Until further notice, such appeals should be sent to

Director of Loan Program Operations
THECB
P.O. Box 12788
Austin, TX 78711

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4 Our PPA program is a 5 year program at the end of which they earn both an undergraduate and a graduate degree. Can the student be assured if he or she is pursuing this program, and meets other eligibility requirements, that their loan will be forgiven after earning both these degrees; BBA, MPA if they meet other eligibility requirements?

5 If in an institutional catalog, an engineering degree takes only 4 years to complete; will the Coordinating Board still allow five years to be forgiven for the B-On-Time loan?

6 Regarding criteria “graduated with a cumulative GPA of 3.0 on a four-point scale, and with a total number of credit hours……” does the number of years the student took to complete the degree matter?

7 We need a definition of "Cumulative GPA upon graduation". - is that just the institutional GPA or do you expect us to calculate a GPA including transfer course work?

8 Regarding "Borrower Initial Enrollment Date", does this mean we should list the date they enrolled in an institution of higher education (Texan, of course) right after high school? Or can we just list their FSE at our institution? Also, it asks for a month, day and year – where can such information be found? Is this something the Board can provide to our institution?

9 Can you provide us a definition for credit hours attempted?

10 What other “programs determined by the Board require more than four years to complete?”

11 Does your forgiveness criterion apply any differently if the student has a disability that would cause them to take more than 4 or 5 years to complete his or her degree?

12 If a student is enrolled at our University after the graduation semester, should we include hours after graduation in “Number of credit hours attempted”?